Privacy policy
PRIVACY POLICY
Last updated: [April 21, 2026] Oualo Store operates this store and website. Shopify provides the technical infrastructure. This policy describes what personal information we collect, how we use it, and when we share it. By using this site, you confirm that you have read this policy.
WHAT WE COLLECT
When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you. We may collect or process the following categories of personal information: Contact details including your name, address, billing address, shipping address, phone number, and email address. Financial information including payment card information and transaction data. Account details including your username, password, and preferences. Transaction data including items you view, add to cart, purchase, return, or exchange. Communications with us including information you include in customer support requests. Device data including your IP address, browser, and network connection. Usage information including how and when you interact with our website.
WHERE IT COMES FROM
Directly from you when you create an account, visit our store, or communicate with us. Automatically through our services via cookies and similar technologies. From our service providers who process information on our behalf. From our partners or other third parties.
HOW WE USE IT
Providing and improving our services, processing orders, payments, and returns. Marketing and promotional communications by email or other channels. Security and fraud prevention. Communicating with you and providing customer support. Complying with legal obligations.
WHEN WE SHARE IT
With Shopify and vendors who perform services on our behalf (payment processing, shipping, cloud storage). With business and marketing partners to deliver marketing services. When you direct us or give us permission to share information with third parties. In connection with a business transaction or to comply with legal obligations.
SHOPIFY
Our services are hosted by Shopify, which collects and processes personal information about your access to and use of the services. To learn more, visit the Shopify Customer Privacy Policy at shopify.com/legal/privacy/customers.
CHILDREN
Our services are not intended for use by children. We do not knowingly collect personal information about children under the age of majority.
SECURITY
We take reasonable measures to protect your personal information. However, no security measure is perfect and we cannot guarantee absolute security. We recommend not using unsecured channels to communicate sensitive information.
YOUR RIGHTS
Depending on where you live, you may have the right to: Access the personal information we hold about you. Request deletion of your personal information. Request correction of inaccurate personal information. Receive a copy of your personal information (data portability). Opt out of the sale or sharing of your personal information. Opt out of marketing communications at any time via the unsubscribe link in our emails.
CONTACT
Questions about this policy?
Get in touch. Email: Oualostore@outlook.com