Terms of service
OVERVIEW
Welcome to OUALO. The terms "we", "us" and "our" refer to OUALO. OUALO operates this store and website to provide you with a curated shopping experience (the "Services"). OUALO is powered by Shopify.
These Terms of Service describe your rights and responsibilities when using the Services. Please read them carefully. By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your region. You are responsible for maintaining the security of your account and for all activity on your account. You may not transfer or sell your account to any other person.
SECTION 2: OUR PRODUCTS
We make every effort to accurately represent our products. However, colours and appearance may differ slightly depending on your screen and device settings. We do not warrant that product quality will meet your expectations exactly as shown. Product descriptions are subject to change at any time.
SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. OUALO reserves the right to accept or decline any order. Your order is confirmed once we send an order confirmation. We must receive payment before your order is accepted. Please review your order carefully before submitting. Once accepted, cancellations may not be possible. All purchases are subject to our Refund Policy.
SECTION 4: PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price at the time the order is placed. Prices do not include taxes, shipping, or import charges unless stated otherwise. You agree to provide accurate and complete payment information for all purchases.
SECTION 5: SHIPPING AND DELIVERY
All delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once your order is transferred to the carrier, risk of loss passes to you.
SECTION 6: INTELLECTUAL PROPERTY
All content on our Services, including trademarks, text, images, graphics, and product designs, is owned by OUALO or its licensors. You may not reproduce, distribute, or use any of this material without our prior written consent. OUALO's name, logo, and brand elements are trademarks of OUALO and may not be used without permission.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools as part of the Services. These tools are provided "as is" without any warranties. Your use of third-party tools is at your own risk.
SECTION 8: THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content or practices of those sites. Accessing third-party links is at your own risk.
SECTION 9: RELATIONSHIP WITH SHOPIFY
OUALO is powered by Shopify. All sales are made directly with OUALO. Shopify is not responsible for any aspect of sales between you and OUALO, including any injury, damage, or loss from purchased products.
SECTION 10: PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy. By using the Services, you confirm that you have read and understood our privacy practices.
SECTION 11: FEEDBACK
Any feedback, reviews, or suggestions you submit to us may be used by OUALO for any purpose, including improving our products and services. You confirm that you own or have the rights to any feedback you submit.
SECTION 12: ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted. This includes corrections to pricing, product descriptions, and availability.
SECTION 13: PROHIBITED USES
You may use our Services for lawful purposes only. You may not use the Services to violate any laws, infringe on intellectual property rights, transmit harmful or false information, or engage in any activity that disrupts or harms the Services or other users.
SECTION 14: TERMINATION
We may terminate your access to the Services at any time without notice. You remain responsible for any outstanding amounts up to the date of termination.
SECTION 15: DISCLAIMER OF WARRANTIES
Our Services and products are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted, secure, or error-free.
SECTION 16: LIMITATION OF LIABILITY
To the fullest extent permitted by law, OUALO is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or any products purchased through the Services.
SECTION 17: INDEMNIFICATION
You agree to hold OUALO harmless from any claims, losses, or liabilities arising from your breach of these Terms, your violation of any law, or your use of the Services.
SECTION 18: GOVERNING LAW
These Terms are governed by the laws of Belgium. Any disputes will be handled in the courts of the jurisdiction where OUALO is headquartered.
SECTION 19: CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 20: CONTACT
Questions about these Terms? Contact us.
Trading name: Oualo Store
Email: oualostore@outlook.com
Business registration: 1007.284.226
VAT: BE1007.284.226